Overnight Customer Service Rep — Growth & Benefits

Uline; Racine (WI); Sur place; USD 40 000 - 47 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays and generous paid time

Tuition assistance

Résumé du poste

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is hiring an Overnight Customer Service Representative at our Kenosha, WI location. Pay ranges from $29 to $34 per hour with a $4 shift differential; full-time on-site schedules include weekends.

You’ll build customer relationships, provide solutions and deliver legendary service to keep customers' businesses moving.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsabilités

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Problem solving

Active listening

Communication

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is hiring an Overnight Customer Service Representative at our Kenosha, WI location. Pay ranges from $29 to $34 per hour with a $4 shift differential; full-time on-site schedules include weekends.

You’ll build customer relationships, provide solutions and deliver legendary service to keep customers' businesses moving.