Overnight Customer Service Specialist — Growth & Benefits

Ninesmw; Illinois; Sur place; USD 40 000 - 47 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) match

Bonuses

Paid holidays

Tuition assistance

Employee perks café

On-site fitness

Modern facilities

Résumé du poste

Uline, a family-owned North American leader in shipping, packaging, and industrial supplies, seeks an Overnight Customer Service Representative in Kenosha, WI. You will process customer orders, advise on products, handle inquiries, and build lasting relationships via phone, email and chat using our world-class tools.

This full-time, on-site role offers 4- or 5-day schedules (including weekends), competitive hourly pay from 29 to 34 dollars plus a 4-dollar shift differential, comprehensive

Qualifications

• High school diploma or equivalent required or preferred.
• Bachelor's degree is preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsabilités

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Problem solving

Listening

Communication

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Uline, a family-owned North American leader in shipping, packaging, and industrial supplies, seeks an Overnight Customer Service Representative in Kenosha, WI. You will process customer orders, advise on products, handle inquiries, and build lasting relationships via phone, email and chat using our world-class tools.

This full-time, on-site role offers 4- or 5-day schedules (including weekends), competitive hourly pay from 29 to 34 dollars plus a 4-dollar shift differential, comprehensive