On‑Site Operations Processor: Returns & Exceptions

U.S. Bank; Gresham (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

The Operations Processor 4 at U.S. Bank will handle processing of incoming return items, perform transaction research, and support exception processing in a fast-paced setting. Strong attention to detail and analytical thinking are essential to prioritize tasks accurately.

Qualifications include a high school diploma and 2–4 years of related experience, with knowledge of banking procedures and good communication skills. This is an on-site role with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 2–4 years or more of operations services related work experience preferred.
• Knowledge of products, services, terminology and procedures helpful.

Responsibilities

• Process incoming return items and conduct transaction research in a high-volume environment.
• Support exception processing activities and data interpretation to identify and resolve issues.

Skills

Customer service

Time management

Policy knowledge

Verbal and written communication

Strong PC skills

Education

High school diploma or equivalent

Tools

TRIPS

CASTr

ATF

Hogan

Job description

The Operations Processor 4 at U.S. Bank will handle processing of incoming return items, perform transaction research, and support exception processing in a fast-paced setting. Strong attention to detail and analytical thinking are essential to prioritize tasks accurately.

Qualifications include a high school diploma and 2–4 years of related experience, with knowledge of banking procedures and good communication skills. This is an on-site role with comprehensive benefits.