On-Site Operations Processor - Bonus Eligible

Stand Together Ventures Lab; Sioux Falls (SD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Bonus up to $450/mo

401(k) with 4% match

Medical, dental, and vision

Annual HSA contribution

Life insurance and disability

Paid Parental Leave

Generous PTO

Tuition reimbursement

Vacation incentive

Wellness funds

Job summary

Goal Solutions in Sioux Falls, SD is seeking an Operations Processor to join our on-site team. You will support daily loan servicing by processing transactions, researching account issues, and maintaining documentation to ensure accuracy and compliance.

Ideal candidates have 2+ years in operations or related fields, strong attention to detail, and the ability to work across multiple systems in a fast-paced environment.

Qualifications

• 2+ years of experience in operations, banking, finance, insurance, mortgage, or a related field.
• Experience with transaction processing, account research, or loan servicing.
• Strong attention to detail and commitment to accuracy.
• Ability to follow documented Best Practices and Standard Operating Procedures.
• Clear, concise, and professional communication skills.
• Comfort working in a metrics-driven environment where quality and productivity both matter.

Responsibilities

• Process loan servicing activity accurately and efficiently.
• Research and resolve account discrepancies, payment issues, and disputes.
• Maintain complete, audit-ready documentation.
• Partner with internal teams, vendors, clients, and borrowers to complete time-sensitive work.
• Meet established quality, productivity, and service-level expectations.
• Follow standard operating procedures and Best Practices.

Skills

Detail-oriented

Adaptable

Accountable

Problem solving

Team collaboration

Education

Bachelor’s degree

Tools

Salesforce

Job description

Goal Solutions in Sioux Falls, SD is seeking an Operations Processor to join our on-site team. You will support daily loan servicing by processing transactions, researching account issues, and maintaining documentation to ensure accuracy and compliance.

Ideal candidates have 2+ years in operations or related fields, strong attention to detail, and the ability to work across multiple systems in a fast-paced environment.