On-Site Operations Lead — Assistant Manager (New York)

Roylo Partners; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Roylo Partners in New York is seeking an Assistant Operations Manager to join the team and help organize daily activities, support colleagues, and keep business priorities moving. You will work alongside management to coordinate tasks, monitor progress, and implement process improvements.

The role emphasizes communication, reliability, and hands-on leadership with a focus on workload planning, onboarding, and operational support.

Qualifications

• Experience in operations, administration, or team leadership is helpful.
• New York retail, hospitality, or service background translates to training and workload organization.
• Strong communication, reliability, organization, and follow-through are essential.
• Ability to problem-solve under changing priorities.

Responsibilities

• Help assign daily tasks and confirm team priorities.
• Coordinate schedules, internal requests, and follow-up actions.
• Check workflow progress and highlight capacity concerns.
• Support new starters with onboarding and routine procedures.
• Provide practical guidance to colleagues within agreed responsibilities.
• Maintain operational records, trackers, and management updates.
• Monitor supplies, equipment, and resource availability.
• Help resolve everyday issues and elevate complex matters.
• Communicate process changes and support their implementation.
• Suggest improvements that reduce delays or unnecessary work.

Skills

Operations experience

Administration

Shift leadership

Team coordination

Management support

Tools

Spreadsheets

Calendar apps

Workplace systems

Job description

Roylo Partners in New York is seeking an Assistant Operations Manager to join the team and help organize daily activities, support colleagues, and keep business priorities moving. You will work alongside management to coordinate tasks, monitor progress, and implement process improvements.

The role emphasizes communication, reliability, and hands-on leadership with a focus on workload planning, onboarding, and operational support.