Senior On-Site Operations & Strategy Lead

Via; New York (NY); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via is seeking an experienced operations manager to oversee daily service operations in New York. The ideal candidate will manage the on-site team, develop relationships with partners, and ensure compliance with operational policies. Required qualifications include a Bachelor’s degree and 6-10 years of experience in operations management. The position offers a salary range of $130,000 - $165,000, and a comprehensive benefits package, including free medical plans and 401K matching.

If you are a proactive leader with a commitment to customer service, we want to hear from you!

Qualifications

• 6 - 10 years of experience managing operations.
• Proven ability to foster a culture of customer service.
• Experience leading and developing support teams.

Responsibilities

• Manage daily operations of Via’s service for partners.
• Develop relationships with drivers, customers, and community leaders.
• Prepare reports and analyze data for operational improvements.

Skills

Operations management

Leadership

Communication

Problem-solving

Team management

Education

Bachelor’s degree

Job description

Via is seeking an experienced operations manager to oversee daily service operations in New York. The ideal candidate will manage the on-site team, develop relationships with partners, and ensure compliance with operational policies. Required qualifications include a Bachelor’s degree and 6-10 years of experience in operations management. The position offers a salary range of $130,000 - $165,000, and a comprehensive benefits package, including free medical plans and 401K matching.

If you are a proactive leader with a commitment to customer service, we want to hear from you!