Assistant Operations Manager

Roylo Partners; New York (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Roylo Partners in New York is seeking an Assistant Operations Manager to join the team and help organize daily activities, support colleagues, and keep business priorities moving. You will work alongside management to coordinate tasks, monitor progress, and implement process improvements.

The role emphasizes communication, reliability, and hands-on leadership with a focus on workload planning, onboarding, and operational support.

Qualifications

• Experience in operations, administration, or team leadership is helpful.
• New York retail, hospitality, or service background translates to training and workload organization.
• Strong communication, reliability, organization, and follow-through are essential.
• Ability to problem-solve under changing priorities.

Responsabilités

• Help assign daily tasks and confirm team priorities.
• Coordinate schedules, internal requests, and follow-up actions.
• Check workflow progress and highlight capacity concerns.
• Support new starters with onboarding and routine procedures.
• Provide practical guidance to colleagues within agreed responsibilities.
• Maintain operational records, trackers, and management updates.
• Monitor supplies, equipment, and resource availability.
• Help resolve everyday issues and elevate complex matters.
• Communicate process changes and support their implementation.
• Suggest improvements that reduce delays or unnecessary work.

Connaissances

Operations experience

Administration

Shift leadership

Team coordination

Management support

Outils

Spreadsheets

Calendar apps

Workplace systems

Description du poste

New York, NY | Full-time | Monday–Friday | On-site | Permanent

Be Someone the Team Can Count On

You notice when a colleague needs direction, a workload needs adjusting, or a small issue could become a bigger problem. You’re ready to use that judgment in a role with more responsibility.

As our Assistant Operations Manager in New York, you’ll work alongside management to organize daily activity, support colleagues, and keep business priorities moving.

Your Role in the Working Day

• Help assign daily tasks and confirm team priorities.
• Coordinate schedules, internal requests, and follow-up actions.
• Check workflow progress and highlight capacity concerns.
• Support new starters with onboarding and routine procedures.
• Provide practical guidance to colleagues within agreed responsibilities.
• Maintain operational records, trackers, and management updates.
• Monitor supplies, equipment, and resource availability.
• Help resolve everyday issues and elevate complex matters.
• Communicate process changes and support their implementation.
• Suggest improvements that reduce delays or unnecessary work.

A Step Up From Experience You Already Have

Experience in operations, administration, shift leadership, team coordination, or management support is helpful. New York retail, hospitality, and service experience can translate well if you’ve trained colleagues, organized workloads, or handled competing requests.

• Clear communication and a respectful approach to guiding others.
• Reliability, organization, and consistent follow-through.
• Practical problem-solving under changing priorities.
• Confidence using spreadsheets, calendars, and workplace systems.
• Sound judgment about when management approval is needed.

A particular degree or previous management title isn’t required.

Learn Alongside Management

Training will cover company procedures, systems, and reporting expectations. You’ll build skills in workload planning, team support, and operational improvement, with additional responsibility as you demonstrate readiness.

This position requires full-time availability and a reliable commute to our New York workplace.