On-Site Operations Lead

ManpowerGroup Global Inc.; Northern (KY); Hybrid; USD 70,000 - 88,000; Full time

Job summary

ManpowerGroup Global Inc. is seeking an On-Site Manager (Conv) to ensure seamless site operations, drive profitable growth, and implement the Manpower Service Delivery model at client locations.

You will lead the service team, maintain client satisfaction, and ensure efficient processes across time entry, payroll, invoicing, and onboarding. You will monitor KPIs, manage safety reporting, and serve as the primary client contact for service excellence, while mentoring a high-performing team and

Qualifications

• Industry: 3+ years in staffing, and/or sales.
• Education: High school diploma or equivalent.
• Technical: Desktop literacy with MS Suite, SharePoint, Outlook, and Workforce Management Systems.

Responsibilities

• Oversee site operations, service delivery, and client relationships.
• Lead data entry, time tracking, payroll, and invoicing processes.
• Ensure safety reporting and performance feedback for talent and clients.
• Daily end-of-day wrap-up, administrative tasks, and client/talent updates.

Skills

Staffing industry experience

Sales

Digital literacy

Education

High school diploma or equivalent

Bachelor’s degree

Tools

MS Office Suite

SharePoint

Outlook

Workforce Management Systems

Job description

ManpowerGroup Global Inc. is seeking an On-Site Manager (Conv) to ensure seamless site operations, drive profitable growth, and implement the Manpower Service Delivery model at client locations.

You will lead the service team, maintain client satisfaction, and ensure efficient processes across time entry, payroll, invoicing, and onboarding. You will monitor KPIs, manage safety reporting, and serve as the primary client contact for service excellence, while mentoring a high-performing team and