Onsite Operations Leader: Talent & Client Delivery

ManpowerGroup; Oakland (CA); On-site; USD 53,000 - 88,000; Full time

Job summary

ManpowerGroup is looking for an OnSite Manager to ensure seamless site operations, drive profitable growth, and implement the Manpower Service Delivery model at client locations in Oakland, CA. You will lead the service team, maintain client and talent satisfaction, and ensure efficient execution of all service processes.

The role focuses on four areas: Site Operations & Talent Management, Service Delivery Excellence, Client Relationship Management, and Strategic Oversight & Problem Solving,

Qualifications

• 3 years in staffing and/or sales experience.
• High school diploma or equivalent required.
• Digital literacy including MS Office, SharePoint, Outlook, and workforce management systems.

Responsibilities

• Data Entry & Reporting: Oversees data entry tasks, tracks attendance, payroll and invoicing, and conducts quarterly contract compliance audits.
• Client Reporting: Prepares client-specific reports and ensures data accuracy and reconciliation.
• Order Management: Processes client orders and coordinates with internal stakeholders to align resources.
• Talent Engagement & Support: Checks in with talent, addresses concerns, and provides necessary support.
• End-of-Day Wrap-Up: Completes admin tasks, validates reports, and prepares for the next day.
• Safety Reporting: Documents incidents and coordinates with safety to mitigate hazards.

Skills

Staffing/Sales experience

Education

High school diploma or equivalent

Bachelor’s degree

Tools

MS Suite/SharePoint/Outlook

Job description

ManpowerGroup is looking for an OnSite Manager to ensure seamless site operations, drive profitable growth, and implement the Manpower Service Delivery model at client locations in Oakland, CA. You will lead the service team, maintain client and talent satisfaction, and ensure efficient execution of all service processes.

The role focuses on four areas: Site Operations & Talent Management, Service Delivery Excellence, Client Relationship Management, and Strategic Oversight & Problem Solving,