On-Site Operations Lead

Bayside CBS, LLC; Middle River (MD); Hybrid; USD 55,000 - 85,000; Full time

Job summary

The Bayside CBS, LLC Site Supervisor will manage an account and the technicians assigned, including work scheduling, budget control, safety, and quality. You will train staff, handle equipment and inventory, and ensure compliance with policies. Establish client rapport, resolve conflicts with HR, and drive process improvements to meet service standards.

Typical hours are Monday–Friday from 6:30 a.m. to 2:30 p.m., with on-site oversight to maintain performance and client satisfaction across

Qualifications

• Ability to manage work schedules within budget.
• Strong communication and customer-relations skills.
• Ability to train employees and enforce policies.

Responsibilities

• Manages employees work schedules within budget.
• Establishes rapport with clients and employees to provide excellent customer service.
• Communicates conflicts with employees and clients to HR. Mediates when able.
• Provides job function training to employees.
• Directs employees to follow company policies, i.e. uniforms and PPE.
• Provides training to employees regarding use of equipment, products and adherence to all safety and security procedures.
• Manages site product inventory and equipment maintenance within budget.
• Ensures janitorial closets are kept clean and organized.
• Makes minor equipment repairs when needed.
• Advises management of employee or client issues.
• Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing solutions.
• Communicates changes and expectations effectively to employees.
• Delegates work assignments and sets expectations.
• Ensures employees follow site guidelines including entry procedures and restroom logbook completion.
• Inspires and motivates employees.
• Promotes a harassment-free environment.
• Works with integrity and ethically.
• Identify strength and weaknesses amongst all staff. Work with HR to determine best fits and eligibilities for promotions.
• Identify areas for improvement at sites including cleaning standards, scope, equipment needs, time and scheduling adjustments, etc.

Skills

Scheduling

Employee Training

Budgeting

Safety Compliance

Inventory Management

Customer Relations

Problem Solving

Team Leadership

HR Communications

Job description

The Bayside CBS, LLC Site Supervisor will manage an account and the technicians assigned, including work scheduling, budget control, safety, and quality. You will train staff, handle equipment and inventory, and ensure compliance with policies. Establish client rapport, resolve conflicts with HR, and drive process improvements to meet service standards.

Typical hours are Monday–Friday from 6:30 a.m. to 2:30 p.m., with on-site oversight to maintain performance and client satisfaction across