Site Supervisor & Team Lead — Operations & Training

Bayside Commercial Building Services, LLC; Middle River (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Bayside Commercial Building Services, LLC in Middle River, MD, United States seeks a Site Supervisor to manage an account and technicians, handle work-scheduling, enforce standards, conduct site evaluations, oversee inventory and budget, troubleshoot, train staff and support personnel, maintain customer relations, and lead special projects as requested.

Primary duties include managing schedules within budget, establishing client rapport, guiding HR communications, training employees on equipment

Qualifications

• Experience leading field teams and coordinating schedules.
• Strong interpersonal skills for client and team relations.
• Ability to train staff and enforce safety policies.
• Proven problem-solving and budget-conscious decision making.

Responsibilities

• Manages employees work schedules within budget.
• Establishes rapport with clients and employees to provide excellent customer service.
• Communicates conflicts with employees and clients to HR.
• Provides job function training to employees.
• Directs employees to follow company policies, i.e. uniforms and PPE.
• Provides training to employees regarding use of equipment, products and adherence to all safety and security procedures.
• Manages site product inventory and equipment maintenance within budget.
• Ensures janitorial closets are kept clean and organized.
• Maks minor equipment repairs when needed.
• Advises management of employee or client issues.
• Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing solutions.
• Communicates changes and expectations effectively to employees.
• Delegates work assignments and sets expectations.
• Ensures employees follow site guidelines including entry procedures and restroom logbook completion.
• Inspires and motivates employees.
• Promotes a harassment-free environment.
• Works with integrity and ethically.
• Identify strength and weaknesses amongst all staff. Work with HR to determine best fits and eligibilities for promotions.
• Identify areas for improvement at sites including cleaning standards, scope, equipment needs, time and scheduling adjustments, etc.
• Works autonomously, uses time efficiently and completes assignments as expected.
• Communicates effectively, verbally and in writing, and maintains effective work relations with all team-members and clients.
• Ability to solve conflicts.
• Ability to delegate work assignments, set expectations and monitors activities.
• Focuses on ways to improve and promote quality.
• Exhibits sound and accurate judgment and makes timely decisions.
• Safety and Security – adheres to all safety and security policies and procedures, promotes safety and security in the workplace and uses equipment and materials properly.

Skills

People management

Scheduling

Customer relations

Training

Problem solving

Safety compliance

Job description

Bayside Commercial Building Services, LLC in Middle River, MD, United States seeks a Site Supervisor to manage an account and technicians, handle work-scheduling, enforce standards, conduct site evaluations, oversee inventory and budget, troubleshoot, train staff and support personnel, maintain customer relations, and lead special projects as requested.

Primary duties include managing schedules within budget, establishing client rapport, guiding HR communications, training employees on equipment