On-Site Night Audit & Guest Experience Lead

Shanty Creek Ski and Golf Resort LLC; Kearney Township (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

Shanty Creek Ski and Golf Resort LLC in Michigan is seeking an Assistant Night Auditor to support the night shift by maintaining accurate financial records and delivering guest service during late hours.

Responsibilities include nightly audits, daily reconciliation, preparing reports, assisting with check-ins/check-outs, monitoring security, and coordinating with other departments to ensure smooth operations. Strong attention to detail and knowledge of hotel management software are preferred.

Qualifications

• High school diploma or equivalent.
• Previous hospitality or customer service experience.
• Basic knowledge of accounting principles.
• Associate degree in hospitality management or related field preferred.
• Experience with hotel management software preferred.
• Knowledge of local attractions and guest services preferred.

Responsibilities

• Perform nightly audits of financial transactions and ensure reporting accuracy.
• Assist guests with check-in and check-out processes and address inquiries or concerns.
• Prepare and distribute daily financial reports to management.
• Monitor hotel security and respond to incidents or emergencies.
• Collaborate with other departments to ensure seamless night operations.

Skills

Attention to detail

Communication skills

Problem-solving

Hotel management software

Education

High school diploma

Associate degree (hospitality management)

Tools

Hotel management software

Job description

Shanty Creek Ski and Golf Resort LLC in Michigan is seeking an Assistant Night Auditor to support the night shift by maintaining accurate financial records and delivering guest service during late hours.

Responsibilities include nightly audits, daily reconciliation, preparing reports, assisting with check-ins/check-outs, monitoring security, and coordinating with other departments to ensure smooth operations. Strong attention to detail and knowledge of hotel management software are preferred.