Overnight Hotel Auditor & Guest Services Lead

TPG Hotels and Resorts; Traverse City (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan with Company Match

Employee Assistance Program

Hotel Discounts

Job summary

A leading hospitality company in Traverse City is seeking a Night Auditor responsible for overseeing financial activities during the night shift. This role requires strong attention to detail, organizational skills, and the ability to deliver excellent guest services. Responsibilities include assisting guests with check-ins, managing daily reports, and ensuring the safety of the hotel premises. This position offers various employee benefits, including health insurance and 401(k) retirement plans, with part-time options available.

Qualifications

• Proven experience in hotel front office operations or guest services required.
• Must have excellent communication and problem-solving abilities.
• Ability to handle physical tasks including standing and lifting up to 50 lbs.

Responsibilities

• Assist guests with late check-ins and early check-outs.
• Address guest inquiries and concerns during the night shift.
• Process check-ins and manage room assignments.
• Compile daily reports for various departments.
• Monitor hotel premises and respond to emergencies.

Skills

Communication skills

Problem-solving abilities

Attention to detail

Organizational skills

Proficiency in hotel management software

Experience with Microsoft Office

Education

High School Education or equivalent

Tools

Hotel management software

Microsoft Office applications

Job description

A leading hospitality company in Traverse City is seeking a Night Auditor responsible for overseeing financial activities during the night shift. This role requires strong attention to detail, organizational skills, and the ability to deliver excellent guest services. Responsibilities include assisting guests with check-ins, managing daily reports, and ensuring the safety of the hotel premises. This position offers various employee benefits, including health insurance and 401(k) retirement plans, with part-time options available.