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Shanty Creek Ski and Golf Resort LLC in Bellaire, MI seeks an Assistant Night Auditor to ensure smooth hotel operations during the night shift. You will reconcile daily transactions, prepare financial reports, and provide courteous service to guests checking in or out after hours.
Responsibilities include monitoring security, addressing inquiries, and collaborating with other departments to maintain accurate records and a high level of guest satisfaction.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Summit Rooms Full Time On Site Bellaire, MI, US
ShantyCreekResortsiscommittedtoprovidingourguestsauniqueUpNorthexperience.Ourfriendly,caringstaffwelcomesguestswithexceptionalserviceandold-fashionedhospitality.Webelievehonest,long-lastingrelationshipswithourguests,employees,neighbors,andoursurroundingenvironmentallowustogrowourbusiness.
TheAssistantNightAuditoratCedarplaysacrucialroleinensuringthesmoothoperationofthehotelduringthenightshift.Thispositionisresponsibleformaintainingaccuratefinancialrecordsandprovidingexceptionalcustomerservicetoguestscheckinginoroutduringlatehours.TheAssistantNightAuditorwillreconciledailytransactions,preparefinancialreports,andassistinresolvinganydiscrepanciesthatmayarise.Additionally,thisroleinvolvesmonitoringthesecurityofthehotelpremisesandensuringguestsafetythroughoutthenight.Ultimately,theAssistantNightAuditorcontributestotheoverallguestexperiencebyensuringthatallfinancialandoperationalaspectsarehandledefficientlyandeffectively.
Highschooldiplomaorequivalent.
Previousexperienceinhospitalityorcustomerservice.
Basicknowledgeofaccountingprinciples.
Associate'sdegreeinhospitalitymanagementorrelatedfield.
Experiencewithhotelmanagementsoftware.
Knowledgeoflocalattractionsandservicestoassistguests.
Performnightlyauditsoffinancialtransactionsandensureaccuracyinreporting.
Assistguestswithcheck-inandcheck-outprocesses,addressinganyinquiriesorconcerns.
Prepareanddistributedailyfinancialreportstomanagement.
Monitorhotelsecurityandrespondtoanyincidentsoremergencies.
Collaboratewithotherdepartmentstoensureseamlessoperationsduringthenightshift.
The required skills for this position include strong attention to detail, which is essential for accurately reconciling financial transactions and preparing reports. Excellent communication skills are necessary to effectively assist guests and address their needs during the night shift. Problem-solving abilities are crucial for resolving discrepancies and handling any issues that may arise. Preferred skills, such as familiarity with hotel management software, enhance efficiency in daily operations and reporting. Overall, a combination of these skills ensures that the Assistant Night Auditor can provide a high level of service while maintaining the integrity of the hotel's financial operations.