On-Site Service & Inventory Specialist - Full-Time

Grainger; Peoria (IL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO days

401(k) match

Employee discounts

Tuition reimbursement

Financial counseling

Maternity & parental leave

Job summary

Grainger is seeking an On-Site Service Representative to join our team in the Mapleton/Peoria area. The position is full-time and onsite, with base hourly pay and comprehensive benefits from day one, including health insurance, PTO, 401(k) match, and family support resources.

You will stock inventory at customer sites, resolve issues, follow routed visits, and collaborate with sales to expand Grainger solutions. Requires 3 years’ service experience, a HS diploma, and a valid driver’s license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in state of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Customer service

Inventory management

Problem solving

Teamwork

Communication skills

Education

High School Diploma or equivalent

Tools

Routing software

Job description

Grainger is seeking an On-Site Service Representative to join our team in the Mapleton/Peoria area. The position is full-time and onsite, with base hourly pay and comprehensive benefits from day one, including health insurance, PTO, 401(k) match, and family support resources.

You will stock inventory at customer sites, resolve issues, follow routed visits, and collaborate with sales to expand Grainger solutions. Requires 3 years’ service experience, a HS diploma, and a valid driver’s license.