On-Site Mobile Device Asset Coordinator

Elevance Health; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Elevance Health through CareBridge Health is seeking a Mobile Device Coordinator to manage IT assets and coordinate fulfillment of mobile devices for members. The role focuses on timely provisioning, inventory management, and device lifecycle activities within our hybrid care environment.

Based in Nashville, this on-site role supports in-person collaboration and requires adherence to our hybrid/work-location policy while delivering high-quality service and coordination with CareBridge teams.

Qualifications

• AA/AS or recognized trade certification required.
• 1 year related experience or an equivalent background.
• Experience installing, configuring, and troubleshooting mobile devices.
• Fulfillment or shipping experience preferred.
• General HCBS/LTSS product knowledge preferred.
• Customer-service oriented with a collaborative, team-oriented demeanor.

Responsibilities

• Log changes to the software asset repository system as requests are fulfilled.
• Receive, track, and respond to hardware and software fulfillment requests.
• Match requests from Access IT to available inventory.
• Maintain inventories by location to meet service levels.
• Develop asset management processes, policies and procedures.
• Supply devices to members as needed.
• Fulfill orders for devices, chargers, and related items.
• Use FedEx system to monitor and track device delivery.
• Assist with procurement of mobile devices and cases.
• Receive, test, and cleanse inbound devices.
• Know HCBS provider community within local markets and how it interacts with CareBridge.
• Maintain punctuality and attendance.
• Perform other duties as assigned.

Skills

Asset management

Mobile devices

Shipping Fulfillment

Customer service

Education

AA/AS or trade cert

Tools

FedEx system

Job description

Elevance Health through CareBridge Health is seeking a Mobile Device Coordinator to manage IT assets and coordinate fulfillment of mobile devices for members. The role focuses on timely provisioning, inventory management, and device lifecycle activities within our hybrid care environment.

Based in Nashville, this on-site role supports in-person collaboration and requires adherence to our hybrid/work-location policy while delivering high-quality service and coordination with CareBridge teams.