On-Site Medical Receptionist – Neuro Clinic

Center for Brain and Spine; Tacoma (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Center for Brain and Spine seeks a Medical Receptionist to join our on-site team in the Washington DC–Baltimore area. You will greet patients, manage check-in/out, and maintain a welcoming front desk environment.

You will handle phone inquiries, scheduling, and basic administrative tasks while ensuring patient confidentiality and smooth clinic operations. Ideal candidates bring strong front-desk experience, familiarity with EHR systems, and excellent communication and interpersonal skills to

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Ability to use EHR and basic computer applications.
• Strong attention to detail and multitasking in a fast-paced front desk.
• Commitment to patient confidentiality and HIPAA compliance.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Answer and direct phone calls; schedule and confirm appointments.
• Update patient information in medical office systems.
• Coordinate patient flow with clinical staff and maintain front desk organization.
• Handle insurance and registration documents; collect copays.

Skills

Appointment scheduling

Phone etiquette

Medical terminology

Customer service

Communication

EHR systems

Education

High school diploma or equivalent

Tools

EHR software

Job description

The Center for Brain and Spine seeks a Medical Receptionist to join our on-site team in the Washington DC–Baltimore area. You will greet patients, manage check-in/out, and maintain a welcoming front desk environment.

You will handle phone inquiries, scheduling, and basic administrative tasks while ensuring patient confidentiality and smooth clinic operations. Ideal candidates bring strong front-desk experience, familiarity with EHR systems, and excellent communication and interpersonal skills to