On-Site Mail & Parcels Lead

The MCS Group, Inc; Santa Ana (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

The MCS Group, Inc. is hiring a Lead mail clerk for an on-site role in Fountain Valley, CA.

You will manage incoming and outgoing mail, parcel distribution, courier services, and provide administrative support while ensuring accuracy, professionalism, and timely service delivery. Responsibilities include picking up USPS mail, receiving inbound mail and parcels, screening and routing mail, recording and tracking accountable packages, maintaining chain-of-custody, notifying recipients when items

Responsibilities

• Pick up USPS mail when required.
• Receive inbound mail and parcels from USPS and commercial carriers
• Screen, sort, process, and route incoming mail
• Electronically record and track accountable packages and other designated items
• Maintain appropriate chain-of-custody controls
• Provide electronic notification to recipients when designated packages are received and/or delivered
• Perform scheduled internal mail and parcel delivery routes
• Obtain proof of delivery when required
• Research undeliverable, unidentified, mystery, or misdirected mail and packages
• Respond to customer inquiries regarding mail and package status

Job description

The MCS Group, Inc. is hiring a Lead mail clerk for an on-site role in Fountain Valley, CA.

You will manage incoming and outgoing mail, parcel distribution, courier services, and provide administrative support while ensuring accuracy, professionalism, and timely service delivery. Responsibilities include picking up USPS mail, receiving inbound mail and parcels, screening and routing mail, recording and tracking accountable packages, maintaining chain-of-custody, notifying recipients when items