Mailroom Supervisor

MCS; Santa Ana (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Mailroom supervisor at MCS in Fountain Valley, CA oversees daily mailroom operations, ensuring accurate sorting, processing, and timely distribution of mail and packages. You will supervise staff, coordinate workflows, and maintain equipment while upholding safety and quality standards.

The position is Monday through Friday on a day shift with no weekends or nights, offering a stable schedule and opportunities to optimize processes in a fast-paced office environment.

Qualifications

• Experience in mailroom operations or facilities support.
• Excellent communication and customer service skills.
• Ability to lift and move packages up to 50 pounds.

Responsibilities

• Supervise, train, and schedule mailroom staff.
• Oversee receipt, sorting, processing, and distribution of mail and packages.
• Manage outgoing mail, postage, and courier services.
• Ensure mailroom equipment is maintained and serviced as needed.
• Serve as primary contact for mailroom questions and escalations.

Skills

Mailroom operations experience

Communication skills

Customer service

Physical ability to lift 50 pounds

Job description

We are hiring for a mailroom supervisor based in the Fountain Valley, CA area! The role of the Mailroom supervisor is to oversee the daily operations of the mailroom, ensuring the efficient, accurate, and timely processing, distribution, and delivery of incoming mail and packages.

Monday-Friday: Day shift, no weekends or nights

Essential Duties and responsibilities:

• Supervise, train, schedule, and provide direction to mailroom personnel
• Oversee the receipt, sorting, processing, and distribution of incoming mail, packages, and deliveries
• Manage outgoing mail, including preparation, postage, shipping, and courier services
• Ensure mailroom equipment is properly maintained and report service or repair needs
• Serve as primary point of contact for mailroom related questions, concerns and escalations

Qualification and skills

• Previous experience in mailroom operations, office services, or facilities support
• Excellent communication and customer service abilities
• Ability to lift and move packages and mail weighing up to 50 pounds, as required

Equal Opportunity Employer
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