On-Site Luxury Retail Coordinator

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 39,000 - 43,000; Full time

Job summary

1 Hotel Hanalei Bay seeks a Retail Coordinator to support the hotel’s flagship retail goals. You will assist in vendor management, administrative tasks, and retail operations on-site, ensuring guest satisfaction and brand alignment.

Ideal candidates have 1+ year in a similar role, strong organizational and communication skills, and a collaborative hospitality mindset. Experience in retail is a plus, with a willingness to work a 24-hour operation to support our lifestyle luxury environment.

Qualifications

• Minimum 1 year of similar work experience.
• Prior experience in an administrative role with strong organizational and technical skills.
• Prior experience in retail is a plus.
• Willingness to meet the demands of a 24-hour operation.
• 2+ years in reservations or guest services, preferably in lifestyle or luxury hospitality.
• Passion for mission and sustainability values of 1 Hotels.

Responsibilities

• Support the Retail department's admin and operational tasks.
• Assist in managing vendors and suppliers for the hotel retail program.
• Provide on-site retail support and collaboration with team members.
• Contribute to guest satisfaction and brand awareness through service excellence.

Skills

Organizational skills

Multi-tasking

Written communication

Interpersonal skills

Hospitality mindset

Education

Post-secondary diploma or degree (nice to have)

Job description

1 Hotel Hanalei Bay seeks a Retail Coordinator to support the hotel’s flagship retail goals. You will assist in vendor management, administrative tasks, and retail operations on-site, ensuring guest satisfaction and brand alignment.

Ideal candidates have 1+ year in a similar role, strong organizational and communication skills, and a collaborative hospitality mindset. Experience in retail is a plus, with a willingness to work a 24-hour operation to support our lifestyle luxury environment.