Luxury Retail Coordinator - Guest Experience & Vendor Support

1 Hotels Group; Hanalei (HI); On-site; USD 40,000 - 42,000; Full time

Job summary

1 Hotel Hanalei Bay seeks a Retail Coordinator to support the flagship hotel's retail department, vendor coordination, and admin tasks on-site. You’ll help drive guest satisfaction, brand awareness, and sustainability initiatives as part of the lifestyle hospitality team.

We value organization, detail orientation, and teamwork. 1 Hotel Hanalei Bay offers a collaborative environment with a focus on sustainable luxury and guest-centric service in a beautiful Hawaiian setting.

Qualifications

• Minimum 1 year in a similar role with strong organizational skills.
• Administrative experience and ability to multi-task in a fast-paced environment.
• Retail or hospitality exposure is a plus; on-site demand flexibility.

Responsibilities

• Support Retail department goals and guest satisfaction initiatives.
• Assist with vendor and supplier management and admin tasks.
• Provide operational retail support to on-site team.

Skills

Organization

Detail orientation

Administrative skills

Verbal communication

Written communication

Customer service

Team player

Multi-tasking

Education

Post-secondary diploma or degree

Tools

Reservations systems

Office software

Job description

1 Hotel Hanalei Bay seeks a Retail Coordinator to support the flagship hotel's retail department, vendor coordination, and admin tasks on-site. You’ll help drive guest satisfaction, brand awareness, and sustainability initiatives as part of the lifestyle hospitality team.

We value organization, detail orientation, and teamwork. 1 Hotel Hanalei Bay offers a collaborative environment with a focus on sustainable luxury and guest-centric service in a beautiful Hawaiian setting.