On-Site Lot Operations Coordinator & Admin

CAI Cox Automotive Corp Svcs., LLC; Orlando (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

Cox Automotive is hiring for a Sr Lot Operations Specialist to support day-to-day lot operations at a Cox location. The role emphasizes onboarding, vehicle maintenance coordination, inventory control, and strong customer-support capabilities.

The position requires 1-3 years of customer service and clerical experience, plus solid communication and data-entry skills. This is an on-site role with safety-conscious duties and opportunities for additional compensation depending on performance.

Qualifications

• 1-3 years customer service experience required.
• Previous clerical or administrative experience preferred.
• Effective communication skills required.
• Good problem-solving and organizational skills required.
• Ability to operate general office equipment (i.e., copier, fax machine, etc.).
• Good computer software skills required.
• Ability to sit or stand for prolonged periods.
• Ability to perform repetitive data entry tasks; manual dexterity.
• Excel spreadsheet programming.

Responsibilities

• Assist with new employee onboarding, including training access, system logins, and orientation support.
• Perform routine equipment inspections, cleaning, and preventative maintenance to ensure operational readiness.
• Coordinate with the mechanic shop to track and expedite repairs of company vehicles and equipment.
• Maintain accurate inventory records of operational equipment, supplies, and assets.
• Perform basic data entry into the AS 400 computer system as needed.
• Serve as a key communication link between commercial accounts, customer support, account coordinators, supervisors, and other auction personnel to support efficient lot operations.
• Answer phones, provide support to lot operations employees, and provide excellent customer support.
• Respond to customer requests for assistance and ensure timely resolution.
• Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.
• Review and audit temporary labor invoices from third-party vendors for accuracy and approval.
• Analyze temporary labor utilization data and provide recommendations to support operational efficiency and cost management.
• Process all lot operations department paperwork.
• Forward all invoices and items to be posted to the appropriate areas in a timely manner.
• Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Skills

Customer service

Clerical experience

Communication

Problem solving

Office equipment

Software skills

Data entry

Excel

Education

High School Diploma or equivalent

Tools

AS 400

Job description

Cox Automotive is hiring for a Sr Lot Operations Specialist to support day-to-day lot operations at a Cox location. The role emphasizes onboarding, vehicle maintenance coordination, inventory control, and strong customer-support capabilities.

The position requires 1-3 years of customer service and clerical experience, plus solid communication and data-entry skills. This is an on-site role with safety-conscious duties and opportunities for additional compensation depending on performance.