Lead Vehicle Lot Operations Specialist

CAI Cox Automotive Corp Svcs., LLC; Florida; On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Voting time off

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is seeking a Lead Lot Operations Specialist to direct the day-to-day check-in area activities, coordinate driver workflows, and ensure efficient lot operations. You will oversee vehicle stocking, numbering, and parking while delivering high-quality customer service.

The role requires HS diploma or equivalent with substantial related experience, a valid driver's license, and a focus on safety and policy compliance. This is a day-shift, on-site position at a Cox location.

Qualifications

• High School Diploma or GED required, with 7 years’ experience in vehicle operations or related field.
• Alternative: any level of degree/certification beyond HS with 5 years of related experience; or 9 years’ experience in related field.

Responsibilities

• Direct the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers.
• Ensure efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging.
• Oversee and ensure that incoming vehicles are received, stocked-in, numbered and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist Supervisor in counseling and disciplining employees as necessary.
• Under the direction of the Supervisor, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Collaborate with recon, commercial, retail, dealer and Vehicle Entry regarding lot flow.
• Perform other duties as assigned by manager.

Education

High School Diploma/GED

Experience in related field

Job description

Cox Automotive is seeking a Lead Lot Operations Specialist to direct the day-to-day check-in area activities, coordinate driver workflows, and ensure efficient lot operations. You will oversee vehicle stocking, numbering, and parking while delivering high-quality customer service.

The role requires HS diploma or equivalent with substantial related experience, a valid driver's license, and a focus on safety and policy compliance. This is a day-shift, on-site position at a Cox location.