Lot Operations Coordinator

Cox Automotive; Orlando (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

Cox Automotive in Orlando, FL is seeking a detail‑oriented administrative role supporting onboarding, maintenance, and lot operations for our team. The position involves coordinating with mechanics, maintaining equipment inventories, and handling data entry in AS 400 while delivering strong customer service.

You will answer phones, assist with scheduling, review invoices, and ensure timely resolution of requests.

Qualifications

• 1 - 3 years customer service experience required.
• Previous clerical or administrative experience preferred.
• High School Diploma or equivalent preferred.
• Excel spreadsheet programming

Responsibilities

• Assist with onboarding, including training access, system logins, and orientation support.
• Perform routine equipment inspections, cleaning, and preventative maintenance to ensure operational readiness.
• Coordinate with the mechanic shop to track and expedite repairs of company vehicles and equipment.
• Maintain accurate inventory records of operational equipment, supplies, and assets.
• Perform basic data entry into the AS 400 computer system as needed.
• Serve as a key communication link between commercial accounts, customer support, account coordinators, supervisors, and other auction personnel to support efficient lot operations.
• Answer phones, provide support to lot operations employees, and provide excellent customer support.
• Respond to customer requests for assistance and ensure timely resolution.
• Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.
• Review and audit temporary labor invoices from third-party vendors for accuracy and approval.
• Analyze temporary labor utilization data and provide recommendations to support operational efficiency and cost management.
• Process all lot operations department paperwork. Forward all invoices and items to be posted to the appropriate areas in a timely manner.
• Assist in the coordination of sale day line-up and execution of sale day activities.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Perform other duties as assigned by management.

Skills

Customer service

Communication skills

Problem solving

Organizational skills

Data entry

Office equipment operation

Computer literacy

Attention to detail

Excel

Education

High School Diploma or equivalent

Tools

AS 400

Job description

Cox Automotive in Orlando, FL is seeking a detail‑oriented administrative role supporting onboarding, maintenance, and lot operations for our team. The position involves coordinating with mechanics, maintaining equipment inventories, and handling data entry in AS 400 while delivering strong customer service.

You will answer phones, assist with scheduling, review invoices, and ensure timely resolution of requests.