On-Site Logistics Operations Lead

Forward Air Corporation; Forest Park (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Forward Air Corporation is seeking an Operations Supervisor to lead day-to-day multimodal logistics activities, ensuring safe, accurate execution and strong customer service. You will direct frontline teams, optimize workflows, and drive continuous improvement across the shift.

The role requires 3+ years in supervisory logistics, strong English communication, and proficiency with WMS/TMS/ERP systems. This is an on-site position with emphasis on safety, quality, and operational excellence.

Qualifications

• 3+ years of supervisory experience in warehouse, distribution, transportation, or related supply chain operations.
• Experience leading frontline teams in fast-paced operational environments with focus on performance, engagement, and development.
• Ability to communicate effectively in English (verbal and written).
• Working knowledge of WMS, TMS, ERP, and reporting tools.
• Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement methodologies.

Responsibilities

• Supervise daily operational activities across logistics workflows (receiving, storage, picking, packing, shipping, dispatching, routing, yard management).
• Coordinate and prioritize work assignments to meet service, quality, safety, and productivity targets.
• Ensure inventory, freight, or equipment is handled safely, accurately, and on time.
• Monitor workflow, resource utilization, labor allocation, and equipment usage for efficient execution.
• Ensure adherence to SOPs, work instructions, and change control processes.
• Support audits and compliance activities related to quality, safety, and regulatory standards.
• Lead problem‑solving for service issues, quality defects, delays, or escalations.
• Participate in continuous improvement initiatives using Lean, Six Sigma, 5S, Kaizen.
• Identify opportunities to improve accuracy, efficiency, cost control, and asset utilization.
• Respond to operational issues in real time and escalate appropriately to cross‑functional teams.
• Provide day‑to‑day leadership, coaching, and direction to frontline associates.

Skills

Communication

Leadership

Problem solving

Education

High School Diploma or GED

Associate’s degree or higher in related field preferred

Tools

WMS

TMS

ERP

Reporting tools

Job description

Forward Air Corporation is seeking an Operations Supervisor to lead day-to-day multimodal logistics activities, ensuring safe, accurate execution and strong customer service. You will direct frontline teams, optimize workflows, and drive continuous improvement across the shift.

The role requires 3+ years in supervisory logistics, strong English communication, and proficiency with WMS/TMS/ERP systems. This is an on-site position with emphasis on safety, quality, and operational excellence.