Strategic Logistics Operations Leader

Forward Air Corporation; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Forward Air Corporation in Atlanta, GA seeks an Operations Manager to provide day-to-day leadership of contract logistics operations. You will oversee service delivery, productivity, safety, quality, and workforce effectiveness across assigned areas, guiding supervisors and frontline teams toward disciplined execution and measurable results.

Responsibilities include leading performance reviews, driving continuous improvement, managing staffing and costs, and ensuring compliance with OSHA/DOT

Qualifications

• 5+ years' experience in transportation, supply chain, 3PL/contract logistics, manufacturing, or similar operational environments.
• Experience leading Supervisors or multi-level teams in high-volume, complex operational settings.
• Strong experience using dashboards and KPIs to drive accountability.
• Knowledge of workforce planning, labor management, and cost control.
• Experience with LEAN, Six Sigma, or Kaizen in live operations.

Responsibilities

• Lead daily operations across assigned areas to ensure service commitments.
• Drive disciplined execution of operational plans aligned with customer requirements and service levels.
• Own KPIs related to safety, quality, delivery, service, cost, and productivity.
• Lead safety culture and ensure compliance with OSHA/DOT and safety policies.

Skills

Leadership

KPIs / metrics

Lean Six Sigma

Cost control

Workforce planning

Coaching and development

Cross-functional collaboration

Education

Undergraduate degree in Supply Chain Management, Business, Logistics, or related field

Forklift certification (or ability to obtain)

Tools

WMS

TMS

ERP

Excel

Job description

Forward Air Corporation in Atlanta, GA seeks an Operations Manager to provide day-to-day leadership of contract logistics operations. You will oversee service delivery, productivity, safety, quality, and workforce effectiveness across assigned areas, guiding supervisors and frontline teams toward disciplined execution and measurable results.

Responsibilities include leading performance reviews, driving continuous improvement, managing staffing and costs, and ensuring compliance with OSHA/DOT