On-Site Logistics Leader — Global Freight & Accounts

Colonial Group; Battle Creek (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Hiring bonus

On-site in Battle Creek, MI

Professional development

Collaborative environment

Job summary

Buckland is seeking an On-Site Logistics Supervisor in Battle Creek, MI. You will act as Buckland's dedicated representative in the customer facility, coordinating inbound logistics, ocean freight, warehousing, and last-mile delivery to ensure material availability and production continuity.

Ideal candidates bring 7+ years in freight forwarding or international logistics, including customer-facing roles, with Hindi fluency and credentials such as IATA/FMC.

Qualifications

• Post-secondary education in Supply Chain, Logistics, Transportation, International Business or related field.
• 7+ years in freight forwarding or international logistics, incl. 3+ years in customer-facing roles.
• Hindi fluency is a must-have requirement.
• Strong knowledge of international ocean import/export, carrier management, and procurement.
• Experience creating SOPs, KPIs, and operational processes.
• Proficiency with Microsoft Office and transportation management systems.
• US air and ocean credentials including IATA and FMC.
• CargoWise or similar TMS experience.
• Project management and/or continuous improvement experience.
• Legally eligible to work for the Company; passport to travel CAD/USA/MEX if needed.

Responsibilities

• Serve as the primary operational contact for assigned strategic accounts and build strong relationships.
• Manage day-to-day international ocean import/export operations and scheduling.
• Coordinate with customers, carriers, overseas offices, NVOCCs and drayage providers.
• Develop and maintain customer SOPs, KPIs, workflows, and service standards.
• Lead customer business reviews and provide performance reports with insights.
• Investigate and resolve service issues, claims, and supply chain risks.
• Support carrier procurement, rate management, and transportation solutions.
• Identify opportunities for continuous improvement and operational efficiency.

Skills

Logistics coordination

Customer relationships

Problem solving

Multitasking

Hindi fluency

Education

Post-secondary education in Supply Chain or related field

Tools

CargoWise

TMS experience

Microsoft Office

Job description

Buckland is seeking an On-Site Logistics Supervisor in Battle Creek, MI. You will act as Buckland's dedicated representative in the customer facility, coordinating inbound logistics, ocean freight, warehousing, and last-mile delivery to ensure material availability and production continuity.

Ideal candidates bring 7+ years in freight forwarding or international logistics, including customer-facing roles, with Hindi fluency and credentials such as IATA/FMC.