On-Site Loan Acquisition & Sales Specialist

OneMain Financial Group; Decatur (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Decatur, IL. The role emphasizes listening to customer needs and providing access to friendly, fast, and affordable financing for life’s expenses.

The team thrives in a competitive environment with opportunities for development and advancement. You will interact with customers across multiple channels, help manage loan lifecycles, and educate on loan options and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask effectively to deliver timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement and achieve branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process and life cycle.
• Manage the life cycle of loans, including collections activities while ensuring compliance.
• Engage with customers and other departments via multiple channels (phone, email, chat, in-house systems).
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loan terms and options.

Skills

Sales

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Decatur, IL. The role emphasizes listening to customer needs and providing access to friendly, fast, and affordable financing for life’s expenses.

The team thrives in a competitive environment with opportunities for development and advancement. You will interact with customers across multiple channels, help manage loan lifecycles, and educate on loan options and optional insurance products.