Loan Solutions Specialist – Growth, Rewards & Impact

OneMain Financial Group; Decatur (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Decatur, IL to help customers access affordable financing for life’s expenses. The role emphasizes listening to needs, presenting tailored loan solutions, and guiding customers through the loan life cycle with compliance and empathy.

The position offers a Monday–Friday schedule with occasional extended hours and a target base salary range of $17.00–$20.00 per hour.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through empathy and results aligned with branch goals.
• Develop connections with customers and present tailored loan solutions across the loan life cycle.
• Manage loan life cycle, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate inner drive to achieve and maintain a goal-oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Decatur, IL to help customers access affordable financing for life’s expenses. The role emphasizes listening to needs, presenting tailored loan solutions, and guiding customers through the loan life cycle with compliance and empathy.

The position offers a Monday–Friday schedule with occasional extended hours and a target base salary range of $17.00–$20.00 per hour.