Onsite Loan Sales Specialist – Customer Financing Expert

OneMain Financial Group; Sunbury (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health & wellness options (medical, Rx

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement within the company.

The role emphasizes relationship building throughout the loan lifecycle, with multi-channel engagement and a strong emphasis on compliance and customer education about loan options and insurance products.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations with ease, empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships by engaging customers through loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Engage with customers and departments through calls, email, chat and our systems.
• Demonstrate passion for achievement with a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement within the company.

The role emphasizes relationship building throughout the loan lifecycle, with multi-channel engagement and a strong emphasis on compliance and customer education about loan options and insurance products.