On-Site Loan Solutions Specialist

OneMain Financial Group; Millersburg (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid vacation

Paid sick leave

Holidays (11)

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes listening to needs, building relationships, and guiding customers through loan processes with supportive training and advancement opportunities.

You will handle a range of duties from servicing and collections to cross-selling optional products, all while maintaining compliance and delivering a high level of customer service during

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely service.
• Exceed customer expectations through ease, empathy and encouragement to hit branch goals.
• Develop new connections and maintain relationships by engaging customers through loan process and lifecycle.
• Manage loan lifecycle, including collections activities, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products, ensuring understanding of loans and terms.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes listening to needs, building relationships, and guiding customers through loan processes with supportive training and advancement opportunities.

You will handle a range of duties from servicing and collections to cross-selling optional products, all while maintaining compliance and delivering a high level of customer service during