Onsite Loan Solutions Specialist

OneMain Financial; Danville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock plan

Tuition reimbursement

PTO 15 days

Paid sick leave

Holidays

Volunteer time

Job summary

OneMain Financial in Illinois (Danville) is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will listen to needs, present tailored loan solutions, and guide customers through the loan process while meeting branch goals.

The role emphasizes empathy, efficiency, and compliance, with a Monday–Friday schedule and some extended hours. On-site work with competitive compensation, benefits, and opportunities to advance within the company.

Qualifications

• Experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations with empathy and encouragement.
• Develop connections and engage customers throughout the loan process.
• Manage the life cycle of loans, including collections activities, while complying with laws.
• Engage with customers and departments through phone, email, chat, and in-house systems.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Communication skills

Education

High School Diploma or GED

Tools

CRM systems

Job description

OneMain Financial in Illinois (Danville) is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will listen to needs, present tailored loan solutions, and guide customers through the loan process while meeting branch goals.

The role emphasizes empathy, efficiency, and compliance, with a Monday–Friday schedule and some extended hours. On-site work with competitive compensation, benefits, and opportunities to advance within the company.