On-Site Learning Delivery & Performance Leader

GreenState Insurance Services LLC; North Liberty (IA); On-site; USD 104,000 - 121,000; Full time

Job summary

GreenState Credit Union is seeking an experienced Manager of Learning Performance & Delivery to oversee the enterprise delivery engine, ensuring readiness, quality, and sustained performance through coaching, practice, and follow-through with business leaders.

The role leads a team responsible for instructor-led, virtual, blended, and technology-enabled learning, with a focus on workforce planning, resource allocation, and enterprise standards. Travel between IA locations may be required.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Seven years of progressive experience in learning and development, training, or HR.
• Experience managing professional staff and performance evaluations.
• Ability to translate strategy into operational plans and objectives.
• Strong knowledge of adult learning, facilitation, and learning transfer.
• Experience coordinating multiple stakeholders and priorities.
• Proficiency with learning management systems and related tools.
• Professional certification in talent development or project management preferred.

Responsibilities

• Lead the Learning Delivery function with annual and short-term goals.
• Coach and evaluate learning professionals with clear expectations.
• Oversee instructor-led, virtual, blended, and tech-enabled learning.
• Manage workforce planning, scheduling, and resource allocation.
• Establish enterprise standards for facilitation, readiness, and delivery quality.
• Partner with LXD for practical, scalable solutions and facilitator guides.
• Monitor outcomes and drive improvements in learner and business results.
• Oversee budgets and cross-functional learning programs.

Skills

Leadership

Learning delivery

Facilitation

Coaching

Performance improvement

Stakeholder management

Project management

People leadership

Education

Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, Communications, or related field

Tools

Cornerstone

Learning Leaf

LMS

Job description

GreenState Credit Union is seeking an experienced Manager of Learning Performance & Delivery to oversee the enterprise delivery engine, ensuring readiness, quality, and sustained performance through coaching, practice, and follow-through with business leaders.

The role leads a team responsible for instructor-led, virtual, blended, and technology-enabled learning, with a focus on workforce planning, resource allocation, and enterprise standards. Travel between IA locations may be required.