On-Site Landscape Maintenance Account Lead

Pine Lake Companies; Lutz (FL); On-site; USD 52,000 - 72,000; Full time

Job summary

Pine Lake Companies in Lutz, FL is seeking a Maintenance Account Manager to oversee landscape maintenance accounts and serve as the primary client contact on-site. You will conduct site visits, coordinate maintenance crews, review work quality, and address client requests to ensure services meet contract specifications and standards.

The role emphasizes scheduling, budgeting, proposals, and collaboration with operations to resolve issues and implement improvements, including upsell opportunities

Qualifications

• Account management and client relationship skills.
• Knowledge of landscape maintenance practices and irrigation systems.
• Organizational and time management skills.
• Basic financial and contract management skills, including budgeting and proposals.
• Leadership abilities to coordinate field crews and ensure safety.
• Proficiency with common office software (email, spreadsheets, CRM).
• Valid driver’s license and ability to conduct on-site visits.
• Experience in landscaping or property management preferred.

Responsibilities

• Conduct site visits and coordinate maintenance crews.
• Ensure services meet contract specifications and company standards.
• Review work quality and address client requests or concerns.
• Monitor schedules, budgets, and service plans.
• Prepare proposals and renewals for clients.
• Collaborate with operations to resolve issues and implement improvements.
• Identify upsell opportunities.
• Maintain accurate documentation and reports.

Skills

Account management

Client relations

Communication

Time management

Leadership

Budgeting

CRM proficiency

Education

High school diploma or equivalent

Additional coursework in horticulture or business

Tools

Aspire

CRM

Job management tools

Job description

Pine Lake Companies in Lutz, FL is seeking a Maintenance Account Manager to oversee landscape maintenance accounts and serve as the primary client contact on-site. You will conduct site visits, coordinate maintenance crews, review work quality, and address client requests to ensure services meet contract specifications and standards.

The role emphasizes scheduling, budgeting, proposals, and collaboration with operations to resolve issues and implement improvements, including upsell opportunities