On-Site Lab Operations Lead

Avantor; Rio Rancho (NM); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and holidays

401(k) and tuition assistance

Employee stock purchase plan

Commuter benefits

Job summary

Avantor in Rio Rancho, NM is seeking a Site Services Supervisor to manage a mission-based lab and production services team. The role reports to the site services manager and collaborates with Lab and Production Services professionals to return time back to science.

The position offers a Monday–Friday 6 am–3 pm shift with coverage as needed, a salary range of 72,000–80,000 plus a 5% ICP Bonus, and comprehensive benefits.

Qualifications

• High school diploma or GED required; higher education preferred in supply chain, business, or life sciences.
• 2+ years in lab services, warehouse, logistics, or inventory management operations.
• 1+ year of formal supervisory experience with direct reports and performance management.
• Experience leading operational improvement initiatives.
• Experience in client-embedded services or regulated facilities.
• Proficient in Microsoft Teams; strong Excel (pivot, lookup) and data analysis.
• Knowledge of Lean/Six Sigma and continuous improvement.

Responsibilities

• Lead day-to-day team management and provide clear direction and accountability.
• Act as primary on-site contact for all Avantor service activities delivered by your team.
• Coach and develop associates within the Avantor framework to improve performance.
• Ensure compliance with customer requirements and site service guidelines.
• Analyze operational data and communicate findings to non-technical audiences.
• Identify value-added improvements and drive efficiency and cost reductions.

Skills

Team leadership

Data analysis

Excel (Pivot/lookup)

Continuous improvement

Communication

Client service

Education

High School Diploma or GED

Higher education in supply chain / life sciences / business

Tools

SAP

Workday

LIMS

ERP systems

Kronos/UKG HRIS/timekeeping

Job description

Avantor in Rio Rancho, NM is seeking a Site Services Supervisor to manage a mission-based lab and production services team. The role reports to the site services manager and collaborates with Lab and Production Services professionals to return time back to science.

The position offers a Monday–Friday 6 am–3 pm shift with coverage as needed, a salary range of 72,000–80,000 plus a 5% ICP Bonus, and comprehensive benefits.