Onsite Operations Lead

Avantor

Boston (MA)

On-site

USD 80,000 - 85,000

Full time

3 days ago

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Benefits offered by this job

Health & Wellness coverage

PTO

401(k) retirement plan

Tuition assistance

Employee Stock Purchase Plan

Job summary

Avantor in Boston, MA is seeking a Site Operations Leader to own day-to-day delivery within a cGMP environment, coordinating warehouse and lab services. You will lead with a cross-functional team and report to the Territory Area Manager, working closely with Advanced Laboratory Services professionals to deliver mission-based lab work and research support.

The role emphasizes operating metrics, workflow design, and continuous improvement.

Qualifications

5-7 years in laboratory services, warehouse, logistics, or inventory management operations
2-3 years of formal supervisory experience with direct reports and performance management responsibilities
Experience in a client-embedded services or regulated facility environment

Responsibilities

Own day-to-day operational delivery for the assigned site or functional scope in a cGMP environment
Set and communicate daily, weekly and monthly operational goals aligned to site and account level plans
Monitor real-time dashboards; reallocate resources to maintain service levels
Lead daily huddles and weekly operations reviews with the team and client contacts
Coordinate cross-functional responses to high-priority or high-impact customer requests
Identify opportunities to streamline workflows and improve service quality