On-Site IT Systems Analyst — Windows, M365 & Intune

Miller & Martin International; Chattanooga (TN); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Miller & Martin PLLC is seeking an IT Systems Analyst for our Chattanooga office. You will provide level 2 support for firm applications including Windows 11, M365 Apps, iManage Work, and more, while resolving helpdesk tickets and maintaining hardware configurations.

Ideal candidates have an Associate’s degree in CIS or equivalent certs (A+ or Microsoft). Excellent communication and customer service skills are essential for success in this professional, on-site environment.

Formación

• Associate’s degree in CIS or equivalent certification.
• Must have strong written and verbal communication.
• Customer service oriented with professional demeanor.
• Ability to work well in a team and stay organized.
• Experience with Windows 11, M365 Apps and iManage Work.

Responsabilidades

• Provide level 2 end-user support for all firm applications and tickets.
• Set up, image, and maintain computers with hardware/software configurations.
• Deploy and maintain printers and manage server print queues.
• Maintain mobile devices via Microsoft Intune and coordinate video conferences.

Conocimientos

Written communication

Verbal communication

Customer service oriented

Team collaboration

Organizational skills

Educación

Associate’s degree in CIS

A+ or Microsoft certification

Herramientas

Windows 11

M365 Apps

iManage Work

Microsoft Intune

Video conferencing equipment

Descripción del empleo

Miller & Martin PLLC is seeking an IT Systems Analyst for our Chattanooga office. You will provide level 2 support for firm applications including Windows 11, M365 Apps, iManage Work, and more, while resolving helpdesk tickets and maintaining hardware configurations.

Ideal candidates have an Associate’s degree in CIS or equivalent certs (A+ or Microsoft). Excellent communication and customer service skills are essential for success in this professional, on-site environment.