On-Site IT Support Technician | Network & Windows Expert

Topaz Fiscal Services LLC; New Jersey; On-site; USD 55,000 - 75,000; Full time

Job summary

Harvest Tech Solutions is seeking an IT Support Technician to troubleshoot issues, prep hardware, and administer networks. The role requires on-site work with onsite IT environment management and weekend on-call availability.

Ideal candidates have remote IT support experience, strong communication, and familiarity with Office 365, AD/Entra IDs, and Windows OS administration. This full-time position offers competitive compensation and benefits.

Qualifications

• Experience providing remote IT support.
• Strong understanding of network security principles.
• Experience with Office 365 administration and email systems.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote team.
• Detail-oriented with focus on quality solutions.
• Willingness to provide weekend on-call support.

Responsibilities

• Provide IT support to remote clients and troubleshoot hardware/software issues.
• Document troubleshooting steps with clear records.
• Prepare and ship computers and hardware to users.
• Maintain and optimize Windows Desktop OS and Windows Server OS.
• Perform network administration including firewalls, switches, and access points.
• Administer email systems (Office 365).
• Manage user permissions (AD, Entra ID, SharePoint).
• Create and maintain IT documentation for reference and training.
• Provide weekend on-call support as needed.

Skills

IT support

Troubleshooting

Network security

Communication skills

Independent worker

Detail-oriented

On-call readiness

Education

Bachelor's degree in CS or equivalent

Tools

CompTIA Network+

CompTIA Security+

CCNA

Job description

Harvest Tech Solutions is seeking an IT Support Technician to troubleshoot issues, prep hardware, and administer networks. The role requires on-site work with onsite IT environment management and weekend on-call availability.

Ideal candidates have remote IT support experience, strong communication, and familiarity with Office 365, AD/Entra IDs, and Windows OS administration. This full-time position offers competitive compensation and benefits.