On-Site IT Support Technician II

University of South Florida in; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

University of South Florida in Tampa offers an on-site IT support role at the OSHA Wesley Chapel location. The Technician provides advanced workstation assistance to faculty, staff, and external training clients, following USF IT standards.

The position emphasizes in-person service on-site, with some remote tools and channels used as needed. A valid Florida driver license is required, and applicants must have two years of IT support experience.

Qualifications

• High school diploma or equivalent with two years IT support experience.
• Florida driver license required.
• Two years IT support experience.

Responsibilities

• Provide advanced on-site IT support at OSHA Wesley Chapel.
• Support USF standard software, hardware, OS, printers, and endpoint devices.
• Coordinate with USF IT teams for non-standard or specialized requests.

Skills

Endpoint support

OS troubleshooting

Networking basics

Communication

Problem solving

Education

High school diploma or equivalent

Tools

JIRA Service Desk

USF remote tools

Job description

University of South Florida in Tampa offers an on-site IT support role at the OSHA Wesley Chapel location. The Technician provides advanced workstation assistance to faculty, staff, and external training clients, following USF IT standards.

The position emphasizes in-person service on-site, with some remote tools and channels used as needed. A valid Florida driver license is required, and applicants must have two years of IT support experience.