Onsite IT Support Technician I

Hard Rock Hotel Cancun; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Technology Service Technician I in Information Technology to provide hands-on support to hotel and casino staff. You will diagnose hardware and software issues, configure and install equipment, and assist with network upgrades.

This on-site, full-time role requires teamwork, customer service, and adherence to policies while maintaining a clean, safe IT workspace.

Responsibilities

• Receive, configure, install and support computer hardware and peripherals in a networked environment
• Troubleshoot, diagnose and repair hardware and software issues for users in their workspace
• Assist the Network Administrator and other IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements arise
• Use common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and network hardware and appliances
• Perform other departmental duties as may be required by Management
• Responsible for maintaining a clean, safe and hazard free work environment

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a Technology Service Technician I in Information Technology to provide hands-on support to hotel and casino staff. You will diagnose hardware and software issues, configure and install equipment, and assist with network upgrades.

This on-site, full-time role requires teamwork, customer service, and adherence to policies while maintaining a clean, safe IT workspace.