On-Site IT Support Specialist (Public Safety)

Pierce County; Tacoma (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Pierce County Sheriff’s Office IT Unit in Tacoma, WA is seeking a Department Computer Support Specialist 2 to provide desktop support, hardware and network setup, testing, security, inventory, and troubleshooting across multiple computing platforms. The ideal candidate has a Bachelor's degree in a related field and at least two years of IT experience; U.S.

citizenship or eligible status; ability to pass a background check and drug screen; and a valid Washington driver's license.

Qualifications

• Bachelor's degree in computer science, data processing, education, business or public administration, engineering, or related field.
• Two or more years of information technology applications and systems experience.
• United States citizenship or eligible status and ability to speak/read/write English as required.
• Ability to pass Pierce County Sheriff's Office background investigation and drug screen.
• Valid Washington State driver's license.

Responsibilities

• Implement and support department technology services to maintain computer systems.
• Troubleshoot and resolve issues related to workstations and hardware/software across computing platforms.
• Recommend technology solutions based on research and IT standards.
• Manage login accounts in central systems (Active Directory, email, SUN).
• Set up and configure PCs, laptops, and hardware for staff.
• Upgrade software and apply patches; test applications; research solutions.
• Set up project timelines with departmental staff.
• Maintain inventory of computer equipment and supplies.
• Develop and provide user training for staff.

Education

Bachelor's degree in computer science or related field

Tools

Active Directory

Email systems

SUN

Job description

Pierce County Sheriff’s Office IT Unit in Tacoma, WA is seeking a Department Computer Support Specialist 2 to provide desktop support, hardware and network setup, testing, security, inventory, and troubleshooting across multiple computing platforms. The ideal candidate has a Bachelor's degree in a related field and at least two years of IT experience; U.S.

citizenship or eligible status; ability to pass a background check and drug screen; and a valid Washington driver's license.