IT Supervisor – Computer Support Specialist 3

Pierce County; Tacoma (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Pierce County Sheriff's Office IT Unit is seeking a supervisory level IT professional to oversee a team of Department Computer Support Specialist 2 staff. The role involves coordinating activities, planning budgets, and advancing department technology services in a non-remote, in-person setting in Tacoma, WA.

Highly valued are strong leadership, detail orientation, and the ability to collaborate across county offices.

Qualifications

• Bachelor degree required in a related field.
• Three or more years of information technology applications and systems experience required.
• U.S. citizenship, lawful permanent resident or DACA recipient, and ability to speak/read/write English as required by RCW 41.14.100.
• Ability to pass Pierce County Sheriff's Office background investigation including drug screen, fingerprinting, behavioral assessment and polygraph.

Responsibilities

• Supervise and coordinate activities of a designated unit consisting of a minimum of 2.0 FTE; determine work procedures, prepare work schedules and determine methods for expediting workflow; assign, review and approve the work of subordinate IT staff.
• Investigate grievances involving subordinates and recommend resolution; recommend promotions and disciplinary actions; approve leave requests, and overtime; assure adequate coverage during staff absences.
• Conduct performance evaluations and develop performance measures and standards.
• Implement and support department technology services.
• Monitor and prioritize workload of departmental IT staff.
• Maintain effective communication with department staff to facilitate and ensure adherence to technical related policies and procedures.
• Ensure coordination of software and hardware deployments within the department while maintaining IT Division standards.
• Plan implementation of new systems; oversee hardware/software implementation, testing. Research and implement software solutions.
• Work with IT Division of Finance to plan for IT infrastructure in new or remodeled buildings and workspaces.
• Develop and prepare annual departmental IT budget. Research, plan, and budget for equipment and supplies.
• Approve requisitions for departmental IT purchases. Research and purchase computer equipment and supplies.
• Advise management on departmental IT needs. Act as a liaison between Information Technology and the assigned department to communicate county-wide IT direction.

Education

Bachelor of Arts or Bachelor of Science in computer science, data processing, education, public or business administration, engineering, or related field

Job description

Pierce County Sheriff's Office IT Unit is seeking a supervisory level IT professional to oversee a team of Department Computer Support Specialist 2 staff. The role involves coordinating activities, planning budgets, and advancing department technology services in a non-remote, in-person setting in Tacoma, WA.

Highly valued are strong leadership, detail orientation, and the ability to collaborate across county offices.