On-Site IT Support Specialist - Keep Operations Moving

Danfoss; Van Wert (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Pension plans

Personal insurance

Job summary

Danfoss is seeking an IT Support professional at our Van Wert, Ohio location. As part of our team, you will provide critical IT support to ensure operations run smoothly, resolving issues and enhancing user satisfaction.

Your role will include troubleshooting problems across various channels and improving IT processes. We value independent work within a collaborative environment, and we offer a range of benefits including annual bonuses, paid vacation, and personal insurance.

Qualifications

• Proven experience providing IT support in a second-line or similar support environment.
• Strong troubleshooting skills across Windows OS and Microsoft 365.
• Working knowledge of IT infrastructure fundamentals.

Responsibilities

• Provide second-line IT support via phone, email, chat, and in-person.
• Diagnose and troubleshoot hardware, software, and connectivity issues.
• Manage user access and system administration tasks.

Skills

Troubleshooting skills across Windows OS

Microsoft 365 including Outlook and Teams

Customer-focused communication

Knowledge of IT infrastructure fundamentals

Job description

Danfoss is seeking an IT Support professional at our Van Wert, Ohio location. As part of our team, you will provide critical IT support to ensure operations run smoothly, resolving issues and enhancing user satisfaction.

Your role will include troubleshooting problems across various channels and improving IT processes. We value independent work within a collaborative environment, and we offer a range of benefits including annual bonuses, paid vacation, and personal insurance.