On-Site IT Support Specialist: Hardware & Software Setup

Sarah Bush Lincoln; United States; On-site; USD 30,000 - 46,000; Full time

Job summary

Sarah Bush Lincoln Health Center is seeking a User Support Specialist for an on-site, full-time role within Information Systems. You will install and support PC software and hardware across the health system, provide friendly, professional assistance to staff, and resolve issues promptly to minimize downtime.

This position requires a high school diploma, supports 40 hours per week, and participates in the on-call rotation.

Qualifications

• High School Diploma required.

Responsibilities

• Provides technical assistance to users and instructs users in proper use of PCs and peripherals.
• Deploys equipment, installs or upgrades software, and resolves issues with departmental computer systems.
• Logs all calls in the Information Service Center database.
• Acts in on-call rotation and responds to urgent problems as needed.
• Maintains documentation and works with Information System staff on projects.

Education

High School Diploma

Job description

Sarah Bush Lincoln Health Center is seeking a User Support Specialist for an on-site, full-time role within Information Systems. You will install and support PC software and hardware across the health system, provide friendly, professional assistance to staff, and resolve issues promptly to minimize downtime.

This position requires a high school diploma, supports 40 hours per week, and participates in the on-call rotation.