On-Site IT Support Engineer – Manufacturing & Networking

Alleare Consulting, LLC; Casa Grande (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Alleare Consulting, LLC in Casa Grande, AZ is seeking an IT Support Engineer to join onsite and support a manufacturing plant. The role involves ticketing, applications support, basic networking, and device troubleshooting across the facility, with occasional travel to corporate HQ.

Responsibilities include monitoring network infrastructure, deploying workstations and servers, and assisting other facilities remotely with system-wide issues. Prior backup/recovery experience is a plus.

Qualifications

• Experience supporting Windows in Active Directory environments.
• Ability to configure and troubleshoot workstations, servers, and network hardware.
• Strong customer service and communication skills.
• Willingness to travel 1–3 times per year.

Responsibilities

• Monitor ticketing queue and provide timely IT support.
• Serve as primary contact for local PC, server, and network technologies.
• Configure and deploy workstations, servers, and network hardware.
• Provide onsite support for IT projects and assist remote teams.
• Update progress and resolutions in the ticketing system.
• Create and update technical and end user training materials.
• Provide high quality support to end users.

Skills

Customer service

Communication skills

Troubleshooting

Windows AD support

Team collaboration

Education

Degreed professional or equivalent current certifications

Tools

Fresh Service

Intune

Azure AD

Office 365

Job description

Alleare Consulting, LLC in Casa Grande, AZ is seeking an IT Support Engineer to join onsite and support a manufacturing plant. The role involves ticketing, applications support, basic networking, and device troubleshooting across the facility, with occasional travel to corporate HQ.

Responsibilities include monitoring network infrastructure, deploying workstations and servers, and assisting other facilities remotely with system-wide issues. Prior backup/recovery experience is a plus.