EUC L2/L3 Support Engineer – Onsite (Plant IT)

TECEZE; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider is seeking an EUC Talent to provide L2/L3 onsite and remote support in Milwaukee. The role involves troubleshooting and resolving issues in manufacturing environments, supporting end-user systems, and managing hardware lifecycle activities. Candidates must have strong experience in EUC/Desktop support and be proficient in Windows and macOS systems. This position offers full-time employment with a focus on ensuring operational excellence in plant environments.

Qualifications

• Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
• Hands-on experience with Windows OS, macOS, SCCM, and Intune.
• Exposure to manufacturing or plant IT environments is highly preferred.

Responsibilities

• Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
• Provide end-user and system support across plant locations.
• Deliver onsite support for network changes and hardware installations.

Skills

EUC / Desktop / IT Infrastructure Support (L2/L3)

Windows OS

macOS

SCCM

Intune

Network troubleshooting

Patch management

Security remediation

Hardware asset management

Excellent communication skills

Job description

A leading IT solutions provider is seeking an EUC Talent to provide L2/L3 onsite and remote support in Milwaukee. The role involves troubleshooting and resolving issues in manufacturing environments, supporting end-user systems, and managing hardware lifecycle activities. Candidates must have strong experience in EUC/Desktop support and be proficient in Windows and macOS systems. This position offers full-time employment with a focus on ensuring operational excellence in plant environments.