On-Site IT Support Engineer - 1st/2nd Shift

Primary Staffing Inc.; Illinois; On-site; USD 32,000 - 34,000; Full time

Job summary

Primary Staffing Inc. is seeking a Jr. IT Support Engineer for a fast-paced production and office setting in Illinois. You will provide on-site end-user support, troubleshoot hardware and software, and help with IT deployments.

The role requires an Associate Degree in IT or equivalent experience, strong Windows knowledge, and good communication skills. Shift flexibility includes 1st shift and Peak Season 2nd shift with potential overtime.

Qualifications

• Associate degree or equivalent IT-related experience.
• Help desk or desktop support experience preferred.
• Strong Windows, basic networking, and hardware troubleshooting skills.

Responsibilities

• Provide on-site technical support for computers, printers, scanners, and other IT equipment.
• Troubleshoot hardware, software, and basic network issues.
• Install, configure, and maintain IT systems and devices.
• Manage support tickets and assist end users with technical issues.
• Support user accounts, password resets, and system access.
• Assist with equipment deployments and IT infrastructure projects.

Skills

Windows OS

Troubleshooting

Customer service

Networking basics

Education

Associate degree in IT

Job description

Primary Staffing Inc. is seeking a Jr. IT Support Engineer for a fast-paced production and office setting in Illinois. You will provide on-site end-user support, troubleshoot hardware and software, and help with IT deployments.

The role requires an Associate Degree in IT or equivalent experience, strong Windows knowledge, and good communication skills. Shift flexibility includes 1st shift and Peak Season 2nd shift with potential overtime.