On-Site IT Service Desk Technician - Security-Minded

Southern Arkansas University; Logan (UT); On-site; USD 38,500 - 62,500; Full time

Job summary

A public university in the U.S. is seeking a full-time IT Service Desk Technician for on-site support in North Logan, UT. The role focuses on delivering customer service while installing, configuring, and troubleshooting hardware and software issues on both Windows and Linux systems. Candidates must be U.S. citizens, possess a high school diploma, and ideally hold CompTIA Security+ certification. The position offers a salary range of $38,500 to $62,500, contingent on education and experience.

Qualifications

• Must be a U.S. citizen with the ability to obtain and maintain a U.S. Government security clearance.
• Experience in troubleshooting computer hardware and software.
• Ability to work 40 hours per week.

Responsibilities

• Delivers friendly, accurate, and dependable support to all clients.
• Installs, configures, upgrades, and secures software and hardware.
• Diagnoses and resolves issues with desktops, laptops, and printers.

Skills

Customer service

Technical troubleshooting

Written and verbal communication

Self-motivation

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Information Technology (IT)/Information Systems (IS) or related degree

Tools

CompTIA Security+ CE

CompTIA A+

Linux environments (Ubuntu)

Job description

A public university in the U.S. is seeking a full-time IT Service Desk Technician for on-site support in North Logan, UT. The role focuses on delivering customer service while installing, configuring, and troubleshooting hardware and software issues on both Windows and Linux systems. Candidates must be U.S. citizens, possess a high school diploma, and ideally hold CompTIA Security+ certification. The position offers a salary range of $38,500 to $62,500, contingent on education and experience.