On-Site IT Operations Specialist — Gainesville

Alachua County Property Appraiser; Gainesville (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off + 14 holidays

Tuition reimbursement

Professional development opportunities

Job summary

A public agency in Florida is seeking an IT Operations Specialist to support daily IT systems and ensure operational efficiency. This full-time, on-site role in Gainesville involves providing technical support, managing user accounts, and ensuring system reliability. The ideal candidate will have relevant technical experience and a degree in a related field. Offered benefits include health insurance, paid time off, and professional development opportunities.

Qualifications

• 1–3 years of IT operations or technical support experience.
• Knowledge of Windows environments, Active Directory, and Microsoft 365.
• Strong troubleshooting, communication, and documentation skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Provide technical support to staff across multiple departments.
• Maintain and troubleshoot IT systems, hardware, and software.
• Manage user accounts and device configurations in Microsoft 365 + Intune.
• Assist with patching, backups, and system updates.
• Monitor help desk tickets and ensure timely resolution.
• Maintain IT documentation and asset inventory.
• Support cybersecurity, network administration, and compliance efforts.
• Collaborate with IT leadership on projects and improvements.

Skills

IT operations or technical support experience

Knowledge of Windows environments

Strong troubleshooting skills

Communication skills

Documentation skills

Ability to multitask

Prioritize in a fast-paced environment

Education

Associate's or Bachelor's degree in IT, CS, or related field

Tools

Microsoft 365

Active Directory

Azure or cloud environments

Job description

A public agency in Florida is seeking an IT Operations Specialist to support daily IT systems and ensure operational efficiency. This full-time, on-site role in Gainesville involves providing technical support, managing user accounts, and ensuring system reliability. The ideal candidate will have relevant technical experience and a degree in a related field. Offered benefits include health insurance, paid time off, and professional development opportunities.