Computer Operator I

Inside Higher Ed; Gainesville (FL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Vacation and sick leave

Paid family leave

Competitive benefits package

Job summary

A leading educational organization in Gainesville, FL is seeking a Computer Operator I to support IT operations. This entry-level role involves monitoring data center systems and providing after-hours help desk support. Candidates should have an associate's degree or equivalent experience. The position offers a salary of $19 per hour along with a comprehensive benefits package.

Qualifications

• An associate's degree or a high school diploma with two years relevant experience.
• Familiarity with data center systems and IT procedures is preferred.
• Awareness of emerging technology trends is advantageous.

Responsibilities

• Monitor and escalate the status of computing and networking systems.
• Assist Help Desk customers after hours as needed.
• Address service requests and modify processes according to instructions.

Skills

Familiar with Infrastructure and Communication Technology data center systems and facilities

Familiar with Infrastructure and Communication Technology internal procedures

Awareness of current standards and trends in IT and emerging technology

Education

Associate's degree or high school diploma plus two years relevant experience

Job description

Overview

Join to apply for the Computer Operator I role at Inside Higher Ed.

Job No: 536366  |  Work Type: Full Time  |  Location: Main Campus (Gainesville, FL)

Department: 14300000 - IT-ICT INFRA COMM TECHNOLOGY

Job Description

This Computer Operator I serve as an entry-level position within Infrastructure and Communication Technology (ICT), a unit within University of Florida Information Technology (UFIT), and will support the university\'s success through service and operational excellence. ICT is a division of UF IT that manages the UF Data Center and delivers hosted server, storage, virtualization, database, email, and related systems, in addition to connecting the University of Florida campuses to the world via high-speed data, video, Wi-Fi, telecommunications, and VoIP services. This unit also monitors and escalates issues faced with the university batch processes.

The position is responsible for basic level data center systems operations, will monitor UFIT networking and systems using tools provided, respond to abnormal conditions, and notify on-call support. Follows written and oral instructions for resolving abnormal conditions. Provides after-hours Help Desk Support and customer calls. This position provides 24 hours/day, 365 days/year coverage via shifts.

Key Responsibilities

• Monitor & escalate the status and operations of computing and networking systems and provided services for UFIT, including Florida Lambda Rail
• Actively monitor and address service requests around key processes/jobs that may require modification or notification according to instructions
• Assist UF Help Desk customers after hours (as needed)

About UF Information Technology

UFIT enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator.

About the University Of Florida

UF is a large public university located in Gainesville, FL. For more information about UF and its goals and governance, visit the UFIT strategic plan page.

Benefits

UF provides various leave programs based on an employee\'s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, UF offers a competitive benefits package.

Salary

Expected Salary: $19 per hour

Minimum Requirements

An associate\'s degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications

The ideal candidate will possess the following experience and skills:

• Familiar with Infrastructure and Communication Technology data center systems and facilities
• Familiar with Infrastructure and Communication Technology internal procedures
• Awareness of current standards and trends in IT and emerging technology

Special Instructions To Applicants

This position reports to the Single Operations Center located at the East Campus Data Center addressed 2060 NE Waldo Road, Gainesville, FL 32609. Work visa sponsorship is not available for this position.

Criminal Background Screening Required

Applicants are required to submit: Cover Letter; Resume or CV; Professional References (Minimum of 3)

The application must be submitted by 11:55 p.m. (EST) of the posting end date. This position is eligible for veteran\'s preference. If claiming veteran\'s preference, upload a copy of your DD 214 Member Copy 4 with your application for consideration.

This requisition has been reposted. Previous applicants are still under consideration and need not reapply. Health Assessment Required: No.

Applications Close: 16 September 2025

How to Apply

To apply, visit https://explore.jobs.ufl.edu/en-us/job/536366

Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. UF is a public institution and is subject to Florida Sunshine and Public Records laws. If an accommodation due to a disability is needed to apply, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

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